Terms and conditions of business.
To take driving lessons, you must hold a valid UK provisional driving licence.
All lessons must be paid for in advance at the beginning of a lesson. If unable to pay in full, the instructor is within his rights to not provide the lesson.
Payment is made to the instructor directly either in advance direct to his/her bank account or in cash at the beginning of the lesson.
You (the pupil) must give your instructor at least 48 hours notice should you wish to cancel your lesson and such notice is to be made by phone, text or email between the hours of 09.00hrs and 18.00hrs. Failure to do so will result in your instructor charging you the full price for the lesson.
Your instructor has the right to cancel a lesson at any time due to poor weather, illness, car maintenance or similar and / or any other unforeseen circumstance outside his control. Where possible, every effort will be made to provide an alternative date and time to suit you.
If you, (the pupil) wish to reduce the length of a previously arranged lesson, you must give your instructor at least 48 hours notice during normal office hours between 09.00hrs and 18.00hrs. Failure to do so will result in your instructor charging you for the full duration of the lesson as originally booked.
Driving lessons will be a standard 2 hours in length and for new drivers; this time may include driving to and from a safe area suitable for the pupil to learn in.
Lessons will start and finish at a pre-arranged place when the appointment is booked. Any late changes the pupil makes may result in additional charges being incurred or lost lesson time.
Whilst every effort will be made by the instructor to arrive on time for each lesson, road and adverse traffic conditions, bad weather or mechanical problems, may cause unavoidable delays. In such circumstances your instructor will make every effort to communicate any late arrival to the pupil.
Any late arrival or start to the lesson made by the pupil, the lost time will be taken from the pre-agreed lesson period.
Your instructor will determine when you are ready to take the practical driving test and reserves the right to refuse you the use of the car for the test in accordance with the rules as laid down by the Driving Standards Agency if in his opinion, the pupil falls short of the required standard. This also includes tests booked without confirmation from your instructor (see above). This is for the pupil’s, the examiner’s and other road users safety.
Should the pupil not have reached the required standard for the test on the approach to the test date, the instructor will discuss this with the pupil and recommend an alternative date. If this advice is ignored, the instructor reserves the right to refuse the use of the driving school car for the purpose of the test.
All practical driving tests MUST be confirmed with your instructor prior to completing the booking. This is to ensure both your instructor and the car are available for the test.